Help Desk Analyst

  • DatamanUSA LLC
  • Raleigh, North Carolina, USA
  • Feb 04, 2019
Full time Computer Hardware & Installation Computer Networking & Security Information Technology

Job Description

Basic Qualifications:

 

• BS in Computer Science or a related field or an equivalent combination of education or experience in computer or telecommunications architectures, systems analysis, and management of information technology may be substituted.

 

• Strong written and oral communication skills

 

• Experience with Windows Operations systems, Office suite and Outlook email.

 

• Previous operations support duties

 

• Ability to follow detailed instructions or procedures with minor supervision and work independently or in a team environment.

 

• Ability to communicate effectively in person, in writing, and over the telephone in English.

 

• Basic knowledge of Linux commands and troubleshooting.

 

• Basic knowledge of networking and TCP/IP

Education

Bachelor's Degree